Cancellation Policy – Half Day/Full Day Programs/Instructionals, Half Day/Full Day Tours, Ice Paddling & Equipment Rentals
Please note that reservations must be cancelled through the Reservation System no less than 48 hours before the service is scheduled to start. If the reservation is cancelled prior to 48 hours, you will receive a full refund. No refunds will be made if the reservation is not cancelled prior to 48 hours. Reservations can be rescheduled up to 48 hours before the reservation is scheduled to start.
If you have paid a deposit and cancel your reservation prior to 3 days (72 hours) before the start date for your reservation, your deposit amount will be refunded.
If a service is cancelled due to weather conditions, Such A Nice Day (S.A.N.D.) Adventures Inc. will, on a best efforts basis, try to reschedule the customer. If this is not possible, the customer will receive a full refund.
Cancellation Policy – Multi Day (More than 2 Days) Programs, Expeditions and Rentals
To hold your place on any of our programs, we require a 25% or $100 deposit (whichever is more) upon reservation. This deposit is non-refundable but is 100% transferable to another program the same or following year.
Please note that reservations must be cancelled through the Reservation System no less than 30 days (720 hours) before the service is scheduled to start. If the reservation is cancelled prior to 30 days (720 hours), you will receive a full refund minus your deposit. We are happy to transfer 100% of your deposit to another program the same or following year. No refunds will be made if the reservation is not cancelled prior to 30 days (720 hours). Reservations can be rescheduled, if programs are available, up to 30 days (720 hours)before the reservation is scheduled to start.
If a service is cancelled due to weather conditions, Such A Nice Day (S.A.N.D.) Adventures Inc. will, on a best efforts basis, try to reschedule the customer. If this is not possible, the customer will receive a full refund.